PetSmart is a well-known brand dedicated to providing products and services for pets and pet owners. With over 1,600 stores across North America, PetSmart offers a wide range of pet supplies, including food, toys, grooming tools, and accessories. Their mission is to enhance the lives of pets by providing quality products and excellent customer service. PetSmart also offers professional grooming services and pet training classes to ensure that pets receive the care and attention they deserve. With a team of knowledgeable and passionate associates, PetSmart strives to create a welcoming and positive environment for both pets and their owners. Whether it's finding the perfect toy for a new puppy or seeking expert advice on pet care, PetSmart is committed to being the go-to destination for all things pet-related.
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
Reviews
I took my standard poodle in to have groomed. I had an appointment with the person who did it last time and was wonderful. Another woman said she would do it instead. Two hours latter they called me to come in and get her. She was shaking her ears which had been shaved raw along with her tail. This is not how you cut a poodle. I am so happy we got her out of there before this woman shaved her whole body. Run from here, don’t walk.
Crystal in PetSmart Grooming did an amazing job taking care of my dog. Very professional, sweet and awesome customer service. Will be coming back to this specific location as long as she’s around!
She’s feeling majestic! :-)
Israel, who I believe is the manager or may be in charge of the hiring department. Is completely unprofessional and made some questionable statements. Through the groomer interview process Israel mentioned that “some dogs just yelp when you’re handling them, so if you’re a dog lover and that hurts your heart are you really prepared for this role, because these are big shoes to fill..”. I get that I wasn't a customer in this current situation but it does make me wonder how Israel’s customer service is. I wouldn’t recommend bringing your dogs for grooming since he said the yelping is common. It doesn’t seem like a place where they’re willing to take the proper time and care with your animals. I decided to look elsewhere for employment and also look elsewhere for my pets products since I have been a customer with Petsmart before. I hope this helps in some way.
Petsmart is my go-to place for crickets and meal worms for my leopard gecko. I wish they would have the help button back there, but other then that service was great,even the bathrooms were clean. Mike the cashier was nice and helpful up front.
We shop here frequently for our pets. Nice selection of fish (we have an Oscar). We also have two dogs and a cat. We never leave without buying treats, food, or toys for all 3.
The staff are always very helpful and friendly!
Anisa, was the best groomer we've every had from anywhere! Everyone in the store was also patient and helpful. Thank you all.
(Additional photos added from a more recent visit)
Love the atmosphere… Everyone is so friendly. I always enjoy coming here. Will definitely be back soon. Enjoying my fish..
Excellent customer service. Please my dog Kona loves this place
Location
30131 Haun Rd, Menifee, CA 92586, United States
Hours
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Updating...
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